NHS Minor Ailments Scheme · Sore throat

Sore throat treatment and advice in Huntingdon.

A sore throat is miserable, but most clear up by themselves and don't need antibiotics. Under the NHS Minor Ailments Scheme our pharmacist can assess your throat, ease the symptoms and, where suitable, supply NHS treatment — no GP referral required.

Walk in or call 01480 425412 — no GP referral required.

What is a sore throat?

A sore throat is pain, irritation or discomfort in the throat, often worse when swallowing.

It is common and usually gets better by itself within about a week. Most sore throats do not need antibiotics.

Getting seen
Walk in

No appointment needed — come in during opening hours and ask for the pharmacist.

Contact us to schedule

Prefer a set time? Call and we'll book you in with the pharmacist.

Call 01480 425412

Open Mon–Fri 08:45–18:00 (closed 13:00–14:00).

Symptoms

Common signs and symptoms

Symptoms can include:

  • Pain or discomfort when swallowing
  • A dry, scratchy or irritated throat
  • Redness at the back of the mouth or throat
  • Swollen tonsils, sometimes with white spots or patches
  • Swollen, tender glands in the neck
  • A mild cough, hoarse voice or bad breath
  • Fever, headache or general aches, particularly if caused by an infection
  • Children may also have a fever, be less active than usual or seem more irritable

Note: White spots do not automatically mean antibiotics are needed.

Causes

What causes a sore throat?

Common causes include:

Viruses

Viral infections, such as colds and flu.

Tonsillitis

Where the tonsils become inflamed.

Bacteria

Bacterial infections, including strep throat.

Irritants

Smoking, second-hand smoke or other irritants.

Allergies or reflux

Allergies or acid reflux, which can irritate the throat.

Most sore throats are caused by viruses, so antibiotics will not help in these cases.

Prevention

How can it be prevented?

Sore throats are usually spread by the same germs that cause colds and flu, so these everyday habits help protect you and the people around you.

Wash your hands

Wash your hands regularly with soap and water.

Cover coughs and sneezes

Cover your mouth and nose when coughing or sneezing, and dispose of tissues promptly.

Don't share personal items

Avoid sharing cups, cutlery or other items that have been in contact with saliva.

Avoid smoke

Avoid smoking and smoky environments.

Rest at home

Rest at home if you feel unwell and take steps to reduce spreading infection to others.

When should someone seek medical help?

Most sore throats get better by themselves, but some symptoms need further assessment.

Urgent

Get urgent medical advice

Contact NHS 111 or seek urgent assessment if:

  • You are becoming dehydrated
  • You have severe symptoms
  • You have severe throat pain with difficulty opening your mouth or a muffled voice
  • A child under 5 needs help for a sore throat — they should be assessed by a GP or appropriate healthcare professional
Emergency

Call 999 or go to A&E immediately

These warning signs can indicate a serious complication and should not be managed with self-care alone.

  • You have difficulty breathing
  • You cannot swallow
  • You are drooling because you cannot swallow your saliva
  • You develop a high-pitched noise when breathing
  • Your symptoms are severe and getting worse quickly
GP

Speak to a pharmacist or GP

Ask for advice if:

  • Your sore throat has not started to improve after a week
  • You frequently get sore throats
  • You have a high temperature, feel very shivery or are getting worse
  • You have a weakened immune system
  • You have a persistent lump in your mouth or neck

Remember: Most sore throats improve within a week. Rest, fluids and suitable pain relief can help, but seek medical advice if symptoms persist or worsen.

NHS — Sore throat
FAQ

Common questions

Can a pharmacist help with a sore throat?

Yes. Under the NHS Minor Ailments Scheme our pharmacist can ask about your symptoms, look at your throat, and where suitable supply NHS treatment or recommend the right relief for the pain and discomfort.

Will I be given antibiotics?

Not necessarily. Most sore throats are caused by viruses, so antibiotics will not help. Your pharmacist works out whether yours is likely to be bacterial and treats you accordingly.

Do white spots on my tonsils mean I need antibiotics?

Not automatically. White spots can appear with viral sore throats too, so your pharmacist looks at the whole picture before deciding on treatment.

How is this different from NHS Pharmacy First?

Both of our NHS routes can help. Under NHS Pharmacy First our pharmacists can assess acute sore throat in adults and children aged 5 and over, and supply prescription treatment where appropriate — that one can be booked online. The Minor Ailments Scheme is our walk-in route for everyday sore throats.

How long does a sore throat last?

Most improve within about a week. Rest, fluids and suitable pain relief can help. If it hasn't started to improve after a week, or symptoms are getting worse, you should be assessed.

How much does it cost?

The consultation is free. If the pharmacist can treat you under the scheme, any NHS prescription charge that applies is the same as it would be at your GP — and free if you don't normally pay for prescriptions.

Do I need an appointment?

No — walk-ins are welcome during opening hours. If you'd rather have a set time, call us on 01480 425412 and we'll schedule one for you.

Is the consultation private?

Yes. Any consultation takes place in our private consultation room, and anything you discuss stays confidential.

More everyday problems we treat

Other minor ailments we can help with

Get sorted, sooner.

Walk in and ask for the pharmacist, or call us to arrange a time — free NHS advice and treatment under the Minor Ailments Scheme.